Frequently Asked Questions

What our readers ask most often, at a glance.

About Logifin

What is Logifin?

Logifin is an independent personal finance platform. It provides articles, tools and services that help you organise your money, understand investing and make better decisions, without needless complexity.

Who is Logifin for?

For people who want to understand their own finances: whether they are taking their first steps in investing, want to organise their budget better or simply want to make sense of basic ideas such as ETFs, DCA or compound growth.

Is Logifin an investment adviser?

No. Logifin does not provide investment advice and does not replace a certified financial adviser. The content is informational and educational, written to strengthen your own understanding of money and markets.

What does Logifin cost?

The articles, the calculators, the trackers and the Logifin ETF Hub are free for everyone. The 3 Premium Excel Tools (a one-off purchase) and the Logifin Circle membership, with the Plan & Grow and Stay Ahead plans, are paid. None of our services is personalised advice: every product is educational. Full prices on the Logifin Circle page.

Are there affiliate links on Logifin?

Yes. Some pages carry affiliate links, for example to investment platforms or budgeting tools. Those suggestions cost you nothing extra and appear only where they fit the content and the values of the site.

How do I stay up to date?

You can sign up for the Logifin newsletter and receive updates on new articles, tools, practical tips and selected opportunities worth your attention.

How do I get in touch?

You can email info@logifin.eu for questions, partnerships or feedback. You can also follow Logifin on social media (YouTube, LinkedIn and others) to see more.

Tools and your data

Where is my data stored?

In the memory of your browser, on your own device. Nothing is sent and nothing is stored with us. Logifin has no user accounts and never sees your numbers.

Does Logifin see the amounts I enter?

No. All calculations run locally, inside the page. Even we have no way to see your portfolio or your budget.

Do I need an account to use it?

No. There is no registration and no login. You open the page and you start.

What happens if I delete cookies or clear my browser?

If you clear your browsing data (cookies and site data), your entries are deleted along with it, because they live only inside your browser. This is why the backup button exists: download the file before any cleanup and restore it afterwards with one click.

What happens if my computer breaks or is lost?

The data exists only on your device, so without a backup file it is lost with it. Store a copy somewhere that survives hardware failures, such as a cloud drive or a USB stick. This way you will restore everything on a new device within seconds.

How do I see my data on my phone or on another computer?

With the same backup file: download it on one device, open the tool on the other and press restore. There is no automatic sync on purpose: sync would mean your data passes through our servers.

How often should I keep a backup?

After every meaningful update, for example when you record the transactions of the month. Ten seconds today saves you a lot of effort tomorrow.

What does the backup file contain?

A plain file with your entries, in a format the tool can read. It stays wherever you save it and passes through nowhere else.

Do the prices of my investments update automatically?

No. You update the current prices yourself, whenever you want. Only the benchmark indices for the comparison come from the site. This way the tool never has to tell any service what you own.

Where are the figures I enter stored?

Nowhere. The calculation happens as you type, inside the page. When you close the tab, the fields are simply gone, unless you save the scenario to My Plan or keep the calculation link.

How do I continue the same calculation on another device?

Press the share button. A link is copied that carries the values inside it. Open it on your phone or send it anywhere you like: the exact same calculation appears.

Does the calculation link pass through Logifin?

No. The values travel inside the link itself, from device to device. We see neither who sent it nor what it contains.

What is My Plan?

Your personal space for scenarios: you save a calculation under a name and find it again later, so you can compare alternatives. It holds up to 30 scenarios and lives, like everything else, in your browser.

How many scenarios does My Plan hold?

Up to 30 on each device. When you save the 31st, the oldest one is quietly removed. Saving the same scenario twice shows it twice with the same name, unless you rename it before you save. Delete what you no longer need, or keep a copy with the export.

Do My Plan scenarios show on my phone as well?

They stay on the device where you saved them and they do not sync. If you want a scenario elsewhere, open the calculation link there and save it again.

If I clear my browser, do I lose My Plan?

Yes, the scenarios are deleted together with your browsing data. For the scenarios you do not want to lose, keep their link as well: it reopens the calculation at any time.

Are the results a prediction of the future?

No. It is a mathematical projection based on the assumptions you set: return, time horizon and contributions. It helps you understand how the numbers work, not guess the market.

ETF Hub

Does the ETF Hub store any of my data?

No. The ETF pages are pure information. Whatever you select in the comparison stays in your browser, as in every Logifin tool.

Why do I not see prices and performance charts?

It is a deliberate choice. The Hub exists so you can compare the characteristics that decide a long term choice (cost, size, distribution policy and domicile), not so you can watch the market. Prices belong on the platform of your broker.

How often is the ETF information updated?

The information we show (TER, size, index, currency and exchanges) changes rarely. We review it periodically and the date of the latest update always appears at the bottom of the Hub. If you spot something outdated, write to us at info@logifin.eu.

Why can I not find a specific ETF?

The Hub covers more than 500 UCITS ETFs that have real substance for the European investor. If one is missing that you believe should be there, send us its ISIN and we will look into it.

Are the ready-made portfolios investment recommendations?

No. They are educational examples of structure: they show how the categories combine with each other, not what you should buy. The final choice is always your own responsibility.

How do I suggest an ETF or send a correction?

Send an email to info@logifin.eu with the ISIN and a short note. Reader corrections are among the most useful messages we receive.

Key and subscription

What is the activation key?

It is the identity of your subscription: a code in the form LGF-XXXX. Because Logifin keeps no accounts and no customer database, the key is how the site knows you are a subscriber.

Where do I find my key?

It appears on the page right after the payment, where you can also download it as a file. It is also included in the welcome email. Keep it the way you keep a receipt.

What do I do if I lose my key?

Nothing is lost. Send us an email at info@logifin.eu from the address you used for the purchase and we will send you the key again. Your subscription is not affected.

On how many devices can I use it?

On as many as you like: computer, phone or tablet. You enter it once on the activation page of each device and it stays there.

I cleared my browser and the member pages locked. What do I do?

You simply enter the same key again on the activation page. The cleanup erases what the device remembers, not your subscription.

If I cancel the subscription, does the key keep working?

The key unlocks for as long as the subscription is active, because the site verifies it with the payment system every time. When the subscription ends, the key stops working; if you return, it comes back to life.

Does the key contain any of my personal details?

No. It contains only the subscription code and a signature of authenticity. Your payment details live exclusively with the payment provider (Stripe), never with us.

Does my subscription renew automatically?

Yes. The subscription renews on its own at the end of each period, monthly or annual, at the same price, until you cancel it. For annual subscriptions you receive an email reminder fifteen days before the renewal.

How do I cancel my subscription?

With an email to info@logifin.eu from the address of your purchase. You do not need to justify anything. The cancellation takes effect at the end of the current period: you keep your access until the last day you have paid for and no new charge is made.

Can I change my plan?

Yes. Write to us at info@logifin.eu and we will make the change on your existing subscription: you pay only the difference and your key stays the same. Do not buy a second plan from the pricing page, because that creates a new separate subscription and you would be charged twice.

Am I entitled to a refund?

You have a fourteen-day right of withdrawal from the initial purchase, with a proportionate charge for the days you used the service. There is one exception: the Premium Excel Tools. Once you download a file it stays yours permanently, so its price is deducted from the amount refunded. After that period, amounts already paid are not refunded.

Why do I not see the Premium Excel Tools?

The three Excel files are included only in the annual Stay Ahead subscription. They are not included in the monthly Stay Ahead or in Plan & Grow. If you have an annual Stay Ahead and do not see them, enter your key again on the Activation page.